This cancellation policy does not affect your rights when we are at fault — for example, if goods are faulty or misdescribed. You can cancel your contract before delivery, and up to 7 working days after delivery. To do this, please contact us
. We will refund your money, including the original postage charges, within 30 days. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future. If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.